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Privacy Policy

Last Updated: October 22, 2026

Business Name: Toronto Dollar Deals Inc.

1. Introduction

Toronto Dollar Deals Inc. (“we,” “our,” or “us”) is a wholesale and supply store operating in Canada. We respect the privacy of our customers and are committed to protecting the personal information we collect in the course of our business operations.

This Privacy Policy explains how we collect, use, store, and protect customer information when you place orders, use our customer portal, or communicate with us through our website, email, telephone, or WhatsApp.

2. Information We Collect

To provide our wholesale and supply services, we may collect the following information:

  • Customer names and business contact details.
  • Telephone numbers, including WhatsApp numbers where provided for communication.
  • Business addresses, billing addresses, and delivery addresses.
  • Order details, purchased products, invoices, payment records, and outstanding balances.
  • Account information and other details necessary to manage customer accounts and provide our services.
  • Communications relating to orders, deliveries, invoices, payments, and customer support.

We aim to collect only the information reasonably necessary for our business operations and applicable legal requirements.

3. How We Use Your Information

We use customer information for legitimate business and operational purposes, including:

  • Creating and managing customer accounts.
  • Processing and fulfilling wholesale and supply orders.
  • Arranging deliveries and providing order status updates.
  • Preparing and sharing invoices and order documents.
  • Sending payment reminders and communicating about outstanding balances.
  • Providing customer support and responding to inquiries.
  • Maintaining accounting records and meeting applicable legal and tax obligations.
  • Protecting our business, preventing misuse, and maintaining accurate records.

We do not use WhatsApp to send marketing or promotional messages as part of our current communication practices.

4. WhatsApp Communications

We may use the WhatsApp Business Platform to communicate with customers regarding their business transactions.

These communications may include order confirmations, order status updates, delivery-related information, invoices, payment reminders, and responses to customer inquiries.

We use customers’ telephone numbers for these communications where appropriate and subject to applicable consent and messaging requirements.

Customers may contact us to discuss their communication preferences or request that we stop sending WhatsApp messages. Where WhatsApp communications are declined or discontinued, customers may contact us through other available business communication channels.

5. Customer Portal and Odoo

We use Odoo to manage customer accounts, wholesale orders, invoices, accounting records, and related business operations.

Customers may use our customer portal to access or correct available account information and, where supported, request deletion of their portal account.

Deleting a portal account does not necessarily mean that all associated records can be immediately deleted. We may need to retain certain order, invoice, accounting, tax, or transaction records to comply with applicable legal obligations and resolve legitimate business matters.

We handle such records in accordance with applicable retention requirements and our data management practices.

6. Sharing of Information

We may share relevant customer information with service providers when necessary to operate our business, including:

  • Odoo and related service providers: to manage customer accounts, orders, invoices, and accounting.
  • Meta and WhatsApp: to facilitate WhatsApp communications and message delivery.
  • Delivery, payment, accounting, and technology service providers: where necessary to fulfill orders, process payments, maintain records, or provide our services.
  • Government authorities or other parties: where disclosure is required or permitted by applicable law.

We do not sell customers’ personal information.

We take reasonable steps to ensure that information shared with service providers is handled appropriately and protected through suitable safeguards and contractual arrangements where applicable.

7. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, loss, or misuse.

We retain customer information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, managing accounts, maintaining accounting records, and meeting legal or regulatory obligations.

When information is no longer required, we take appropriate steps to securely delete it, destroy it, or anonymize it, subject to applicable legal requirements and legitimate retention needs.

8. Access, Correction, and Deletion Requests

Customers may access and correct certain information through their Odoo customer portal.

Customers who need assistance accessing, correcting, or deleting their personal information may contact us using the contact details below.

We will review and respond to requests in accordance with applicable privacy laws. Certain records may need to be retained where required by law or where another legitimate retention ground applies.

9. Privacy and Complaints

We aim to handle personal information transparently and responsibly. Customers may contact us with questions, concerns, or complaints regarding our privacy practices.

We will review privacy concerns and take appropriate steps to address them in accordance with applicable requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, or legal requirements.

The latest version will be published on our website, together with the date of the most recent update.

11. Contact Us

For questions about this Privacy Policy, or to request access to, correction of, or deletion of your personal information, please contact:

  • Business Name: Toronto Dollar Deals Inc.
  • Contact Email: info@torontodollardeals.com
  • Business Address: 7300 Victoria Park Avenue, Markham, Ontario (CA), L3R1J1, Canada
  • Website: tddincorp.com